Registered Manager

Frontline Recruitment is looking for a Register Manager in Weymouth.

Job description:

To take responsibility as Registered Manager Elect to manage all aspects in the day-to-day running of the Business. Promoting a caring ethos which provides residents with a high standard of specialized personal care, meeting individual needs and ensuring everyone is treated with respect and dignity and rights to privacy, independence and choice are met.

To supervise, monitor and evaluate the care delivered to service users, checking legal and regulatory requirements are met along with the high levels’ . This is a learning role and provides opportunity to learn care management for the individual in a supportive culture and environment.

The expectation of accountability and responsibility for business behavior and achievements is an undertaking to the benefit of the individual ensuring the smooth running and safety of our service users and staff. To lead and manage the Coordination during the shift and when on call.

To promote professional, clinical, administrative and financial arrangements, training and coordinate care planning within the Agency. To perform as the face of the business, the individual needs to be an exceptional communicator, approachable, bright and willing to please. The role is operational, providing management, leadership, and influencing present and future service delivery.

Organizational skills, effective administration, computer software knowledge and skills of Excel and Word are essential. Effective verbal and written communication skills, practical, logical systematic in thought. The role will include on call and emergency response on a Rota basis. The ability to work in partnership with senior managers and coordinators to lead the delivery of quality care, training, and care management.

OVERALL RESPONSIBILITIES:

Professionally, you are accountable for the delivery of safe, effective, and efficient care Including the following (although other duties may be assigned from time to time):

Provide a flexible caring culture and attitude, act as an advocate, protecting and enhancing ’service user’ dignity, independence, rights and security
Provide friendly support and responsive care advice in accordance with the Essential Standards guidance from CQC (2010), Care Act 2015.
Support company governance processes
Efficient and effective planned and emergency response for service users and colleagues, and on call & emergency response support on a rota basis covering out of hours calls at weekday nights which is part of the position remuneration and over weekends from Friday evening through to Monday morning which is subject to additional remuneration which will be reviewed by the company from time to time.
Be familiar with complaints procedure and ensure all feedback is listened too and acted upon.
Ensure accurate records of care services are maintained in electronic and/or in hard copy as required
Set up, maintain all care and staffing filing systems for both electronic and paper media and maintain specific data bases.
Effective time management and productivity.
Preparation of timesheets, and monthly invoice records.
Maintenance of operational /governance registers and record systems
Support recruitment processes and procedures
Support marketing processes
Support communications with clients/ change of circumstance forms/serving notices/ communications
Coordinate travel arrangements when required.
Support and participate with Inductions programmes/coordination of meetings/office stationary/Personal Protective Equipment supplies for the business
Ensure I.T. equipment is working effectively and coordinate support
Attendance and contribute at staff meetings and training as required.
Complete all paperwork /computer inputs accurately and on time.
Communicate sensitively and be prepared to use and learn the media utilized within the business.
Carry out and support, any other duties as advised from time to time from the Senior Management Team. Position: Registered Manager Elect / Office Coordinator / Home Care Worker Title: Registered Manager Elect Reports to: Director/ Registered Manager Hours: Part time /Full Time worker:
Perform any or all tasks performed by staff reporting to the position as may be required by management.
Active involvement with quality monitoring within the area supported.
Initiate, communicate and coordinate reasonable action for care situations requiring immediate intervention.
Raise awareness and bring to the attention of Senior Managers circumstances beyond personal knowledge and skills or a business analytical nature.
To Comply with company Policies and Procedures at all times, including Data Protection Act 1998 / Health and Safety at Work Act 1974.
SUPERVISORY RESPONSIBILITIES

Support education and supervision of subordinates and all levels of staff
Lead Immediate response shift rostering and coordination and urgent planning for coverage of sickness or duty changes.
Lead cascading of information and guidelines.
Support quality control, challenge historic practice and behavior to develop staff who are fit for purpose, optimizing the quality care provision.
Work with Senior Managers and report circumstances, issues in respect to professional conduct and capability which have been identified during the shift, to ensure service user safety and protection.
Raise awareness and bring to the attention of Senior Managers circumstances beyond personal knowledge and skills.
Support our “Adult Safeguarding” policy,
Support risk management and health and safety processes ensuring that all aspects of care risk are robustly and effectively observed and implemented by staff.
Assist with business developments, including managing organizational change.
Promote and collaborate constructively with internal and external partners.
QUALIFICATIONS AND SKILLS

To succeed in this job the individual must be able carry out all the above duties satisfactorily and have the following: Education and/or Experience/Certificates Be prepared to commence Management qualifications appropriate to the care sector within the next 18 months

Administration qualifications and/or acceptable previous office experience or territory understanding
Accountancy experience and qualification would be an advantage
Management & Leadership team skills demonstrated, and care knowledge would be an advantage.
An ongoing commitment to self-managed professional development
An interest in supporting our senior population Knowledge and experience of:
Experience or willing to learn effective rota and care services
Developing practice and new roles
Workforce / Workload pressures-time management
Aptitude to support and train colleagues
Awareness of care regulation and legislation or willingness to learn
Demonstrated skills leading a team Business knowledge/acumen
Work with Senior Managers to ensure that financial effectiveness for the business.
Uses computer software to provide reports, acquire information, receive communications and data, and to optimize communication via e-mail.
This is a key Management Position for the business. A minimum of three months’ notice period is required with undertaking of this role to protect the business interests. Language skills
Written and spoken English with the ability to read and interpret documents,
Ability to communicate effectively with other staff and with service users and families
Skills to prepare management reports in verbal and written form
To have a clear and empathetic telephone manner Mathematical skill
The individual must have sufficient skills to confidently and accurately carry out calculations and accurately carry out management calculations and prepare management reports if required.
The individual must be able to sufficiently and confidently work using Microsoft Office, and associated software, Word, Excel, Powerpoint or be willing to learn. Reasoning ability
Proven ability to solve logical and practical problems and immediately deal with a variety of requests.
Know when to refer matters to Senior Managers.
Ability to be able to analyze issues and make recommendations on how to resolve them. Physical demands
The individual will be expected to have a good standard of fitness to enable them to carry out all of the duties above. Presentation
The individual will maintain a high standard of personal presentation to represent the business and demonstrate high quality service provision.
PERFORMANCE MEASURES:

Specific goals will be set for the individual and performance will be measured against the goals. These will include how well the employee performs in terms of:

Care practice knowledge
Organization
Administrative skills/ accuracy of inputs and documentation/reports
Communication, negotiation abilities Management & Leadership/effective HR Management processes
Initiative shown, anticipates, deals with problems, breakdown placing and solutions.
Willingness
Contribution to improving the quality, quantity, and costs of the organization
Accuracy of paperwork / computer input
Feedback on quality and personal interaction
Ability to meet deadlines
Effective time management and productivity
From Senior Managers
From other staff
From service users
From families and representatives
Further performance measures and achievement goals will be progressively set.
PERSON SPECIFICATION

Management and leadership aptitude
Self-Motivated
Positive Cheerful Persona
Organized
Loyalty to the business and team
Flexible
Caring
Sensitive leadership of the team
Sensitive to the needs of others and the infirm
An active team player and also able to work on own initiative
Reliable and dependable
Positive communication skills
Management and Leadership of colleagues
Willing to guide and support the team during unsociable hours Ability to perform under pressure
Willing to travel with the area and for team meetings to central office.
Ability and sensitivity to request support from Senior Managers
Job Type: Full-time
Salary: Up to £26,520.00 per year
Benefits:

 

Company pension
Free parking
Schedule:

 

Monday to Friday
Weekend availability